ICAEW.com works better with JavaScript enabled.
ICAEW Virtually Live speaker

Claire Watt

COO of Fircroft Engineering Services

Claire will be sharing her experiences on how to attract and retain the right staff in the ICAEW Virtually Live 2020 session on talent management.

View the sessions View other speakers

Claire is currently COO at Fircroft, an organisation that supplies engineering and technical companies across the world with a comprehensive range of recruitment and workforce solutions.

Prior to this, Claire worked at BT for nine years, with roles including CFO South East Asia, CFO BT Innovate & Design, FD of BT Group Functions and MD of BT Group Customer Billing.

Claire mentored a number of people at BT, from middle manager to Exec level, male and female. She is particularly proud of recruiting a Finance Manager into BT in 2009, who is now CFO of JLR China based in Shanghai.

The most common areas of mentoring support she has given is helping mentees to believe in themselves, gaining the confidence to embrace career challenges and supporting mentees in their career moves and thinking about the right opportunities. Claire has always worked in traditionally male dominated disciplines and sectors, therefore can provide insight and understanding.

Claire’s mentoring style is to make sure she has the right connection with the mentee and have open conversations. She builds mutual trust and respect quickly to make sure mentees are comfortable from the outset. 

As a senior woman, she recognises the importance of being a role model and is actively open about her family commitments.

Claire is a full-time working mum of three children and lives the daily challenge of juggling an Executive career with being a mother.


Title Talent management
Date 19 August
Time On demand

This session will discuss how to attract and retain the right people and skills in your business - skills, training, flexible working and other ways to enhance loyalty. Claire will be joined by executive coach and facilitator Joan O'Connor.

Claire Watt COO at Fircroft and a speaker at ICAEW Virtually Live 2020

More information